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ROUTE Shipment InsuranceUpdated 6 months ago

To provide you with peace of mind, we offer Order Insurance through Route Shipping Protection.

Shipping Protection via Route:

We highly recommend opting for Order Insurance to safeguard your purchase against potential risks such as lost, stolen, or damaged shipments. Route Shipping Protection acts as an additional layer of security and ensures that you are adequately covered in the event of any unfortunate incidents during transit.

Enabling Order Insurance:

When reviewing the items in your cart on the checkout page, you will have the option to toggle the insurance ON. We encourage you to select this option to protect your shipment. The cost of the insurance will be clearly indicated before you finalize your purchase.


Benefits of Order Insurance:

By opting for Order Insurance through Route Shipping Protection, you enjoy several benefits, including:

1. Coverage for lost shipments: In the rare event that your activewear package goes missing during transit, the insurance provides coverage to ensure you receive a replacement or a refund.

2. Protection against theft: If your shipment is stolen after delivery, Order Insurance covers the cost of the stolen items, allowing you to receive a replacement or refund.

3. Coverage for damaged shipments: In case your activewear arrives in a damaged condition due to mishandling during shipping, the insurance ensures that you can obtain a replacement or a refund for the damaged items.


Claiming Insurance:

If you encounter any issues with your shipment, such as loss, theft, or damage, please file a claim HERE.

Please note that claims for Order Insurance must be reported within a specific timeframe. Our customer support team will provide you with all the relevant information and assist you in navigating the claims process efficiently.


If you feel that USPS / UPS / DHL has lost your order, you may file a claim HERE. You will have the option to REORDER, or receive a REFUND for your purchase.


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